Arwtork Guidelines

promise

"We want you to be delighted with every aspect of our fabulous products and personal service"


To help us do a fantastic job quickly, efficiently and without any unwanted additional charges, we'd ask you to check out and follow the guidelines below. If you should have any questions at all, simply give us a call, we're here to help!

If your artwork is not currently in suitable customisation format, we can convert your file for a £10.00 fee. Of course, should your file need conversion we'd ask for your agreement first?

Embroidery


High resolution JPG, BMP, TIF, EPS, AI

We accept all files types provided that the resolution is high quality. We charge first-time customers a one-off fee of £15 for converting logos or graphics into a digitised embroidery format. Your embroidery artwork is then held on file for any future orders. We set up embroidery text free of charge.


Printing


Vector AI files and EPS files

Vector Illustrator and EPS files are the preferred files types. It's easy to differentiate between vectors and other formats. If you zoom into a vector, you will see no jagged edges or distortion. If you zoom into a bitmap, the image and edges become blocky.

Don't create a bitmap file and then save it as an AI or EPS file: it's still a bitmap and would be unusable unless we re-draw it for a fee.